Terms & Conditions t789 – Complete Platform User Guide

1. Introduction & Acceptance of Terms

Welcome to t789, an online entertainment platform operated by t789 Group. These Terms & Conditions ("Agreement") govern your use of the t789.plus website and all services, games, and products made available through it.

By accessing the website t789, creating an account, making a deposit, or using any of our services, you automatically agree to be bound by all terms in this Agreement. If you do not agree with any part of these terms, please do not use the t789 platform.

T789 reserves the right to amend these Terms & Conditions at any time with reasonable notice to users. Changes take effect upon publication on the website. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

2. Eligibility & Registration Requirements

To register and use t789's services, you must meet all of the following requirements:

• At least 18 years old at the time of registration.
• Not a citizen or resident of any jurisdiction where online betting is completely prohibited.
• Not currently on a self-exclusion list at any betting platform.
• Register solely on a personal capacity and not on behalf of any third party.
• Provide accurate, complete, and up-to-date information at the time of registration.
• Never previously banned or blocked from the t789 platform.

t789 reserves the right to request identity verification documents (KYC — Know Your Customer), including a copy of your national ID, a utility bill as proof of address, and other supporting documents, at any time. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.

3. Account Management

3.1 One Account Per Player

Each individual may only hold one (1) active account at t789. Registering multiple accounts, whether under the same or different names, is strictly prohibited. t789 employs advanced detection systems to identify duplicate accounts. If a violation is detected, all associated accounts will be frozen and any outstanding balances and winnings may be forfeited to t789.

3.2 Account Security Responsibilities

You are solely responsible for keeping your t789 account password and login credentials confidential. t789 will not be held liable for any loss or damage resulting from unauthorised access to your account due to your own negligence. Contact t789 support immediately if you suspect your account has been compromised.

3.3 Update of Information

You are required to ensure that all information in your t789 account is accurate and up to date at all times. Any changes to your name, phone number, or other personal details must be reported to t789 through the official support channels.

3.4 Transfer of Account to Third Parties

Your t789 account is for the sole use of the registered owner. You may not transfer, sell, rent, or allow others to use your account. Any breach of this condition may result in immediate account closure.

4. Deposits, Withdrawals & Payments

4.1 Accepted Payment Methods

T789 accepts deposits and withdrawals via the following approved Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (instant bank transfer)
• FPX – Maybank2u, CIMB Clicks, and other supported Malaysian banks

All transactions are conducted in Malaysian Ringgit (RM / MYR). t789 does not accept or process payments in foreign currencies.

4.2 Deposit Limits

The minimum deposit limit at t789 is RM10 for most games. Maximum daily deposit limits vary by account tier and payment method. t789 VIP members enjoy higher deposit limits based on their membership level.

4.3 Withdrawals

• Minimum withdrawal: RM20
• Withdrawals to eWallet (Touch 'n Go, GrabPay): typically within 5–15 minutes
• Bank withdrawals via DuitNow/FPX: typically within 15–30 minutes
• All withdrawals must be made to a bank account or eWallet registered in the same player's name
• T789 reserves the right to request additional identity verification before processing withdrawals that exceed certain limits

4.4 Unplayed Funds

T789 reserves the right to impose a monthly maintenance fee of RM5 on inactive accounts (accounts with no login activity for more than 90 consecutive days) until the account balance reaches zero. Players will be notified by email at least 30 days before this fee is applied.

5. Bonus & Promotions

T789 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following conditions:

5.1 Wagering Requirement

All deposit bonuses, welcome bonuses, and cashback offers from t789 are subject to wagering requirements. The specific wagering requirement for each promotion will be stated in the relevant promotion terms. For example, a bonus with a 20x wagering requirement means you must wager the bonus amount 20 times before any winnings derived from that bonus can be withdrawn.

5.2 General Bonus Terms

• Bonuses may only be claimed once unless otherwise stated.
• Each player is entitled to the welcome bonus once only, for the lifetime of their account.
• T789 reserves the right to revoke any bonus that was granted in error or obtained through fraudulent means.
• Bonuses are non-transferable between accounts.
• T789 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus abuse, including registering multiple accounts to claim bonuses repeatedly, is prohibited and may result in account closure.

5.3 VIP Rewards Programme

The t789 VIP Rewards Programme operates on a points system earned through real-money wagering. Full programme terms are detailed on the VIP Rewards. t789 reserves the right to modify the VIP programme structure with notice to affected members.

6. General Betting Rules

All wagers placed on the platform t789 subject to the following conditions:

• Confirmed bets are final and cannot be amended or cancelled.
• T789 uses a Certified Random Number Generator (CRNG) across all digital games to ensure fairness.
• In the event of a technical disruption during gameplay, t789 will refer to server logs as the definitive record for resolving any disputes.
• Minimum and maximum bet limits for each game and market are set by t789 and may change at t789's sole discretion.
• For Sports Betting, the odds displayed at the time a bet is confirmed are the valid odds. In the event of an obvious error in the odds, t789 reserves the right to void the relevant bet.
• All sports match results are determined by the official decisions of the relevant sports governing bodies.

7. Responsible Gaming

T789 is committed to responsible gaming practices and the well-being of our players. As a player, you should be aware that betting is a form of entertainment and not a source of income. The following responsible gaming features are available on t789:

• Daily / weekly / monthly deposit limits — set a limit to keep your spending in check.
• Loss limits — set a maximum loss limit for a defined period.
• Session time limits — set time reminders to avoid excessive play.
• Temporary break — suspend account access for 24 hours, 7 days, or 30 days.
• Permanent self-exclusion — permanently close your account by submitting a formal request to t789 support.

If you need assistance with a gambling-related concern, please contact the t789 support team or visit the Responsible Gaming us for more information on available support resources.

8. Prohibited Conduct

The following activities are strictly prohibited on the t789 platform and may result in immediate account closure and legal action:

• Registering multiple accounts or using a false identity.
• Use of automated software (bots), scripts, or third-party programs to interact with the platform.
• Exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
• Colluding or cooperating with other players to manipulate game outcomes.
• Misuse of promotions or bonuses, including opening multiple accounts to claim bonuses repeatedly.
• Money laundering or financing of illegal activities.
• Using another person's credit card or payment method without their authorisation.
• Threatening, intimidating, or using abusive language toward t789 staff or other players.
• Disclosing confidential t789 platform information to external parties.

T789 reserves the right to report any suspected fraudulent or financial criminal activity to the relevant authorities in Malaysia.

9. Account Closure & Suspension

9.1 Closure by Player

You may close your t789 account at any time by contacting our support team via live chat or email. Any valid balance will be returned to you once the review process is complete. Account closure requests made due to gambling-related concerns will be processed within 24 hours.

9.2 Closure by t789

T789 reserves the right to suspend or close any account without prior notice in the following circumstances:

• Breach of any condition set out in these Terms & Conditions.
• Suspected fraud, false representation, or illegal activity.
• Providing false information during registration or the KYC process.
• Instructions from regulatory authorities or law enforcement bodies.

In the event of account closure due to a terms violation, t789 reserves the right to withhold any outstanding balances and winnings as compensation for any losses incurred by t789.

10. Limitation of Liability

To the extent permitted by applicable law, t789 shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from the use of the t789 platform.
• Service disruptions or loss of access caused by factors beyond t789's control, including internet outages, power failures, or cyberattacks.
• Betting losses arising from the outcome of a valid match or game.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Third-party content or information referenced within the platform.

T789's maximum total liability to you under any circumstances shall not exceed the total amount you deposited in the 30 days prior to the relevant claim being made.

11. Privacy & Data Protection

T789 takes the protection of your personal data seriously. The collection, use, and storage of your data is governed by t789's separate Privacy Policy, available on the Privacy Policy us.

In brief, t789:

• Collects personal data strictly for registration, verification, and payment processing purposes.
• We do not sell or rent players' personal data to third parties for marketing purposes.
• Data is stored with 256-bit SSL encryption and industry-standard technical security measures.
• Allows you to request access to, correction of, or deletion of your personal data through official support channels.

12. Dispute Resolution

In the event of a dispute between you and t789, the following steps must be followed:

1. First Stage: Contact the t789 support team via live chat or email support@t789.plus with full details of your dispute. t789 will respond within 3 business days.
2. Second Level: If a resolution is not reached at the first stage, the matter may be escalated to t789's senior management for a full review. The review period is 14 business days.
3. Third Level: If the matter remains unresolved, both parties agree to submit to final and binding private arbitration.

All disputes must be submitted within 30 days from the date of the incident giving rise to the dispute. Disputes submitted after this period will not be entertained.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed and interpreted in accordance with applicable laws. You are solely responsible for ensuring that your use of t789's services is lawful in the jurisdiction where you are located.

If any provision of these Terms & Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision shall be deemed severed from this Agreement, and the remaining provisions shall continue in full force and effect.

14. Contact Us

For any enquiries, complaints, or feedback regarding these Terms & Conditions or your use of the platform t789, please reach out to us via:

• Live Chat: Available 24/7 directly within the t789 platform
• Email: support@t789.plus
• Telegram: Via the link provided within the t789 platform

T789's Malay-speaking support team is available to assist you at all times. Our average response time is under 3 minutes for live chat and within 24 hours for email.

This document was last updated on 1 June 2026. The latest version of t789's Terms & Conditions is always available on this page.